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Price Policy

Price Matching

Ausommet.ca would like to offer you peace of mind while shopping with us. That's why we offer a Price Match Guarantee: If you find a better price from another Canadian retailer, we’ll match it! Just contact our us with the details of the price match you wish to make before placing your order and we’ll take care of adjusting the price for you.

  • Applies to online orders only. Different rules apply for in-store purchases, see in-store for details.
  • AuSommet will match prices with other Canadian retailers only.
  • AuSommet will not match prices on auctions, used product listings, grey market product listings, ‘fake’ retailers, or websites which operate as ‘marketplaces’ (e.g. Amazon.ca)
  • The product being price matched must be in-stock, and available for purchase from the matched retailer, in the same color, size, and from the same season from the retailer being price matched.
  • AuSommet must be able to verify the price and availability with the matched retailer via  internet.
  • Verbal agreements between yourself and another retailer are not verifiable by our staff and do not qualify for a price-match.
  • When price-matching The North Face products, the matched retailer must be an official The North Face dealer.
  • The matched retailer must be able to deliver the product in question to the client’s requested shipping address.
  • If the item qualifies for free shipping under AuSommet’s policies, any shipping fees which would be applied by the matched retailer will be added to the total matched price.
    • If the item does not qualify for free shipping under AuSommet’s policies, standard shipping rates will apply.
  • Price matched prices represent the item’s final price and supercede any existing discount or promotion offered by AuSommet.ca. Price matching cannot be combined with any additional discounts or promotions.
  • Price matching is subject to blackout dates determined at AuSommet’s sole discretion.

Price Protection

Having peace of mind about your purchase means more than just knowing we’ll match our competitors’ pricing. It means knowing that we’ll match our own price if it changes shortly after you make your order. That’s why we offer price protection as well. If we drop the price of an item you’ve ordered before it arrives at your door, or within 7 days of receiving your order (Up to a maximum of 30 days from your original date of purchase.) just contact us and we’ll match our new price for you.

  • Applies to online orders only. Different rules apply for in-store purchases, see in-store for details.
  • Price Protection requests must be made within 7 days of delivery as indicated by the shipping expeditier’s package tracking or the date of pick-up in the case of orders made for in-store pickup, up to a maximum of 30 days following the original date of purchase.
  • The product receiving price protection must be in-stock, and available for purchase on AuSommet.ca in the same color, size, and from the same season at the time of confirmation by our staff.
  • If, due to the application of price protection, the price of an item falls below the threshold to qualify for free shipping, a shipping fee may be deducted from the amount of the price adjustment.
  • Price Protection is subject to blackout dates determined at AuSommet’s sole discretion.


Feel free to contact us if you have further questions.

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